Privacy Policy

Visium Technologies, Inc. ("Visium," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.visiumtechnologies.com (the "Site") and use our TruContext platform and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use the Services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you register for our Services, request information, download resources, subscribe to our newsletter, or contact us. This information may include your name, email address, company name, job title, phone number, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing behavior, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, access times, and other diagnostic data. This information helps us improve our Site and Services and understand how users interact with our content.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. Cookies are small data files stored on your device that help us recognize you, remember your preferences, and provide personalized content. You can control cookie settings through your browser preferences, but disabling cookies may limit your ability to use certain features of our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including to provide, maintain, and improve our Services; process your requests and transactions; send you technical notices, updates, security alerts, and administrative messages; respond to your inquiries and provide customer support; send you marketing communications about our products, services, and events (with your consent where required); analyze usage trends and preferences to enhance user experience; detect, prevent, and address technical issues and security threats; comply with legal obligations and enforce our terms and policies; and conduct research and development to improve our platform and develop new features.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances: with service providers and contractors who perform services on our behalf, such as hosting, data analysis, payment processing, and email delivery (these parties are obligated to protect your information and use it only for the purposes we specify); with business partners when you request information about their products or services; in connection with a merger, acquisition, reorganization, or sale of assets, where your information may be transferred to the acquiring entity; when required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others; and with your consent or at your direction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure server infrastructure, access controls, regular security assessments, and employee training on data protection practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the nature and sensitivity of the information, the purposes for which we process it, and applicable legal requirements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information; the right to restrict or object to our processing of your information; the right to data portability (receiving your information in a structured, commonly used format); the right to withdraw consent where we rely on consent to process your information; and the right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or our ongoing business relationship.

7. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our servers and service providers are located. These countries may have data protection laws that differ from those in your country. By using our Services, you consent to the transfer of your information to these countries. We take appropriate measures to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy and applicable law.

9. Third-Party Links

Our Site may contain links to third-party websites, applications, or services that are not owned or controlled by Visium Technologies. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices or content of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose; the right to request deletion of your personal information; the right to opt out of the sale of your personal information (note: we do not sell personal information); and the right to non-discrimination for exercising your CCPA rights.

To exercise your CCPA rights, please contact us using the information in the "Contact Us" section. We will verify your identity before processing your request and respond within the timeframe required by law.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) and equivalent laws. We process your personal information based on lawful grounds, including your consent, performance of a contract, compliance with legal obligations, protection of vital interests, public interest, or our legitimate interests.

You have the right to access, rectify, erase, restrict processing, object to processing, and port your data. You also have the right to withdraw consent and lodge a complaint with your local data protection authority. To exercise these rights, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our Services after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

14. Cookie Policy

Types of Cookies We Use

Managing Your Cookie Preferences

You can manage your cookie preferences at any time through our cookie consent banner or by adjusting your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling certain cookies may impact the functionality of our Site and your user experience.